Kenon White
Chicopee,MA
Summary
Dynamic professional with extensive experience at Southwest Airlines as a Ramp Supervisor, enhancing operational efficiency and safety management. Proven ability to coordinate ground operations and train teams, resulting in improved performance. Skilled in task delegation and proficient in ground support equipment, ensuring timely aircraft departures and exceptional service delivery.
Overview
9
9
years of professional experience
Work History
Ramp Supervisor
Southwest Airlines
Hartford, CT
06.2022 - Current
- Supervised ramp operations to ensure timely aircraft departures and arrivals.
- Coordinated baggage handling processes, improving efficiency and minimizing delays.
- Trained team members on safety protocols and operational procedures.
- Monitored ground crew performance, providing feedback for continuous improvement.
- Collaborated with flight crews to facilitate smooth ground operations during peak hours.
Phlebotomist
Mercy Hospital Springfield
Springfield, MA
01.2020 - 05.2022
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records and lab documentation, adhering to regulatory compliance standards.
- Assisted in training new staff on phlebotomy procedures and best practices for sample collection.
- Collaborated with healthcare teams to coordinate blood draws, minimizing wait times for patients.
- Monitored and maintained inventory of phlebotomy supplies, ensuring adequate stock levels for operations.
Medical Assistant
Pioneer Spine and Sports
West Springfield, MA
11.2016 - 01.2020
- Administered patient care, including vital sign monitoring and medical history documentation.
- Assisted in minor surgical procedures, ensuring sterile environments and patient comfort.
- Coordinated patient appointments and managed electronic health records for accuracy.
- Educated patients on medication instructions and post-procedure care to enhance recovery.
- Collaborated with healthcare providers to streamline office operations and improve patient flow.
- Trained new staff on clinical protocols and office procedures to ensure compliance.
Education
Diploma -
Ashbrook High School
Gastonia, NCSkills
- Ramp service
- Operational efficiency
- Passenger boarding
- Ground support equipment
- Ground operations
- Safety management
- Task delegation
- Work coordination
Timeline
Ramp Supervisor
Southwest Airlines
06.2022 - Current
Phlebotomist
Mercy Hospital Springfield
01.2020 - 05.2022
Medical Assistant
Pioneer Spine and Sports
11.2016 - 01.2020
Diploma -
Ashbrook High School