Inside Sales Manager
Kent Middleton
AMI 2.0
Dripping Springs,TX
25
years of professional experience
Experienced Inside Sales Manager with a strong background in account management, quote support, and sales administration. Recognized for clear communication, accurate sales tracking, and responsive customer service. Committed to strengthening client relationships and keeping sales activity organized.
Work History
Inside Sales Manager
1 Year 1 Month- Managed inbound and outbound sales conversations to qualify prospects and route opportunities appropriately.
- Tracked pipeline activity in CRM to maintain accurate lead status and follow-up visibility.
- Coordinated with account teams to align pricing, order details, and customer requirements.
- Responded to customer inquiries with product knowledge and timely quote support.
- Maintained documentation for quotes, contracts, and customer communications to ensure consistency.
- Supported team members with process updates, sales administration, and workflow organization.
- Built rapport with prospects to strengthen relationships and improve conversion opportunities.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
Inside Sales Manager
23 Years 7 Months- Reviewed sales reports to identify gaps, prioritize outreach, and support forecast accuracy.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Updated accounts and maintained long-term relationships with clients.
- Introduced new products to the existing client base, leading to an increase in upselling opportunities and repeat business.
- Streamlined the sales process by utilizing CRM tools for efficient tracking of leads, prospects, and closed deals.
- Established long-term partnerships with key industry players, contributing to a broader network of potential clients for the company.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Responded to customer inquiries with product knowledge and timely quote support.
- Built rapport with prospects to strengthen relationships and improve conversion opportunities.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
Education
Associate of Arts - Music
Skills
Sales tracking
Sales forecasting
Pipeline management
Account management
Sales quota management
Product promotion
Database management
Customer relationship building
Sales team leadership
Networking
Decision-making
Multitasking
Customer service
Timeline
Inside Sales Manager
AMI 2.0
10.2025 - CurrentRead More
Inside Sales Manager
Aldridge Marketing
02.2002 - 09.2025Read More
Tyler Junior College
Associate of Arts from Music
Read More