Kentale Brown
Payson,AZ
Summary
Detail-oriented Supervisor with expertise in managing car wash operations and enhancing service standards. Trained team members in customer engagement and workflow management, driving improved performance. Oversaw scheduling to maximize labor efficiency during peak times and resolved customer issues through effective communication. Ensured accurate cash handling and payment processing, supporting daily operational success.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Take 5 carwash
Tulsa, Oklahoma
02.2019 - 12.2025
- Supervised car wash team during daily Take 5 operations and service standards.
- Trained attendants on customer greeting, tunnel flow, and cleaning procedures.
- Scheduled staff shifts to support labor coverage and peak traffic.
- Resolved customer concerns with clear communication and professional service.
- Managed cash handling, payment processing, and register balancing tasks.
Evs
River Spirit Casino Resort
Tulsa, OK
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
Education
Memorial High School
Tulsa, OKSkills
- Payment processing
- Cash handling
- Register balancing
- Shift scheduling
- Sales growth
- Closing oversight
- Time management
- Problem solving
Timeline
Assistant Manager
Take 5 carwash
02.2019 - 12.2025
Evs
River Spirit Casino Resort
Memorial High School