Successful operations supervisor with the ability to lead a team to optimize workflow and produce optimal numbers to meet business needs. Reliable and highly organized with a solid record of meeting business targets.
Overview
8
8
years of professional experience
Work History
Operations Manager
FedEx
Phoenix, AZ
06.2023 - Current
Manages day-to-day sort operations and assign package handlers to a position to optimize success
Provide leadership and guidance to optimize package handling, routing, and recovery of potential service failures.
Assist in the development and growth of team members
Operated the heaviest belt during peak season, achieving a high success rate.
Package Handler
FedEx
Phoenix, AZ
08.2022 - 06.2023
Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution.
Assisted in loading delivery trucks with prepared packages.
Collaborated with management to address and resolve various issues.
Operations Lead
Kohls Department Store
Peoria, AZ
04.2018 - 07.2021
Effectively managed the overnight holiday team and successfully guided the operations team to meet objectives.
Led team to ensure efficient and effective adherence to operational processes and procedures.
Reviewed store goals and metrics, assigning tasks accordingly.
Successfully trained new employees to foster a productive team.
Operations/Sales Associate
Kohls Department Store
Peoria, AZ
09.2016 - 04.2018
Helped customers find specific products, answered questions, and offered product advice.
Organized stockroom shelves according to size, color or style.
Utilized RF scanners to accurately process inbound and outbound shipments, and merchandised incoming product
Assisted with loading and unloading freight trucks
Assembled custom orders quickly and accurately according to customer requests.