Summary
Overview
Work History
Education
Skills
Timeline
Generic
KENTROY JENRETTE

KENTROY JENRETTE

Youngsville,LA

Summary

Certified Admin cloud Specialist accustomed to working in multitasking and fast-paced environments. Adept at providing excellent customer support and knowledge on any IT related issues and installing, configuring, and maintaining computer hardware and software. Well-developed communication skills, extensive problem-solving skills, and ability to handle end-user complaints effectively.

Overview

6
6
years of professional experience

Work History

Courier

FedEx Express, Delivery
01.2021 - Current
  • Delivered items to customers and presented invoices for payments
  • Communicated effectively with dispatch regarding delivery progress and route detours
  • Answered customer questions regarding products and resolved issues with order accuracy and quality
  • Inspected and monitored delivery vehicle and performed basic maintenance.

Remote Admin and SharePoint / AZURE IT Support for

IceTech Inc
08.2020 - 01.2022

• Remote Admin, support solutions implementing all features of SharePoint 2013 within the SECNAV Portal environment. • Supporting users’ access, password, removals, user configuration• Provide improved workflows through integration with Microsoft Office, and enterprise search capabilities.• Information repository – build a platform that can become the core repository of Navy JAG

Community knowledge over time. Additional needs include streamlining Navy JAG Community processes with electronic forms, workflows, signatures, and enterprise search.

• Provide user documentation in electronic format utilizing Microsoft Word that allows users with little to no experience with SharePoint 2013 to use any and all tools and capabilities designed and implemented in SharePoint 2013• Provide phone, onsite, and remote end-user training & support on various software, hardware & operating procedures.• Train users how to remotely connect from home or in office both wired and wirelessly using either the token or PIV card authentication methods.

Security Forces Journeyman

US Air Force
06.2017 - 07.2020
  • Detected and reported unauthorized personnel and activities
  • Provided oversight, guidance and assistance to commanders with industrial security programs
  • Operated speed measuring, drug and alcohol and breath test devices to promote driving safety
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases
  • Relayed information between drivers and recipients, including ETA and potential delays
  • Logged, processed and followed up on merchandise authorization shipments in databases
  • Audited and approved weekly invoices for customer accounts to facilitate accurate billing.

Education

High School Diploma - undefined

Westgate High School

Skills

CompTIA Security Pus 601 CEundefined

Timeline

Courier

FedEx Express, Delivery
01.2021 - Current

Remote Admin and SharePoint / AZURE IT Support for

IceTech Inc
08.2020 - 01.2022

Security Forces Journeyman

US Air Force
06.2017 - 07.2020

High School Diploma - undefined

Westgate High School
KENTROY JENRETTE