Kentwan Braden
Kroger
Whites Creek,TN
7
years of professional experience
Proven leader with extensive experience in retail and customer service environments, notably at Wallgreens. Excelled in employee training and guest service, enhancing team efficiency and customer satisfaction. Demonstrated exceptional communication and teamwork skills, achieving significant improvements in workplace organization and safety standards.
Work History
Shift Lead
3 Years 9 Months- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Courtesy Clerk
6 Years 9 Months- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Team Associate
1 Year 10 Months- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Associate Of Applied Science - Architecture
Skills
Customer service focus
Employee training
Guest service
Team motivation
Active listening
Communication
Teamwork
Timeline
Shift Lead
Wallgreens
01.2023 - CurrentRead More
Courtesy Clerk
Kroger
01.2020 - CurrentRead More
Team Associate
Smoothie King
03.2018 - 01.2020Read More
Nashville State Community College
Associate Of Applied Science from Architecture
Read More