Kenya Baker
Fort Worth
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Panera Bread
Lake Worth
12.2024 - Current
Server
Cracker Barrel
Lewisville
07.2023 - 11.2024
- Delivered prompt and friendly service to enhance customer dining experience.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area and service stations.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Upsold daily specials and promotional items to increase sales opportunities.
- Took orders from customers accurately and in a timely manner.
Retail Sales Associate
Kohls Department Store
Lewisville
10.2022 - 07.2023
Barista
Starbucks
Norfolk
04.2022 - 08.2022
- Operated espresso machines and other equipment to produce beverages efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Shift Leader
Panera Bread
Columbia
10.2020 - 02.2022
- Supervised daily operations and ensured compliance with food safety standards.
- Trained and mentored new team members on company policies and procedures.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained cleanliness and organization of the dining area and food preparation zones.
Retail Sales Associate
Cracker Barrel
Columbia
11.2019 - 04.2020
- Assisted customers in selecting merchandise that met their needs.
- Maintained cleanliness and organization of the sales floor and stockroom.
- Set up promotional displays to highlight seasonal merchandise offerings.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
Cashier
Bojangles'
Columbia
07.2018 - 10.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Handled cash and card transactions accurately during peak hours.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained knowledge of current menu items, prices, and promotions.
Education
High School Diploma -
Cyber Academy of South Carolina
Columbia, SC05-2018
Skills
- Cash handling
- Point of sale operation
- Customer service
- Sales transactions
- Effective communication
- Time management
- Problem solving
Certification
- Phlebotomy certification in July 2024
Timeline
Cashier
Panera Bread
12.2024 - Current
Server
Cracker Barrel
07.2023 - 11.2024
Retail Sales Associate
Kohls Department Store
10.2022 - 07.2023
Barista
Starbucks
04.2022 - 08.2022
Shift Leader
Panera Bread
10.2020 - 02.2022
Retail Sales Associate
Cracker Barrel
11.2019 - 04.2020
Cashier
Bojangles'
07.2018 - 10.2019
High School Diploma -
Cyber Academy of South Carolina