Kenya Marshall
Pompano Beach,FL
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
Knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
3
3
years of professional experience
Work History
Medical Office Administrative Assistant
Florida Kidney Physicians
04.2023 - Current
- Improved patient satisfaction by efficiently managing appointment scheduling and handling phone inquiries.
- Enhanced office organization by maintaining meticulous medical records and ensuring timely filing of documents.
- Streamlined administrative processes for increased efficiency in the workplace through regular reviews and updates.
- Assisted with billing procedures to ensure accurate invoicing and prompt payment from patients and insurance companies.
Cook
The Dalmar Hotel, Marriott Tribute
05.2022 - 03.2023
- Responsible for preparing and maintaining the up stairs kitchen
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Prepared meals in accordance with customer dietary requests
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Cook
Holy Cross Hospital
11.2021 - 04.2022
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Line Cook
Shooters Waterfront
03.2021 - 10.2021
- .
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Verified proper portion sizes to consistently attain high food quality standards.
- Assisted in developing new menu items to reflect restaurant's style and standards.
Education
No Degree -
McFatter Technical College
Davie, FL06.2020
Skills
- Administrative support experience
- Professional telephone etiquette
- Critical thinking abilities
- Insurance Verification Proficiency
- Appointment Setting Efficiency
- Interpersonal relationship building
- Strong Communication Skills
- Medical Records Maintenance
- Insurance billing procedures
- Payment collection and processing
- Food Safety
- Line Management
- Kitchen Operations
Cover Letter
Dear Hiring Manager,
I was informed from by a former teacher, that the Broward County School Board, is looking to hire a new Food Service Worker at McFatter Technical School and wanted to send you my application. Based on my background, I believe I would make a great addition to your team.
I have an extensive background in food preparation. I pride myself on my advanced abilities in food service team development, taking orders and cooking. I use my experience and skills to provide excellent food quality and satisfy customers. I enjoy knowing that the service I provide encourages customers to return.
On my enclosed resume you can see that there is a gap in my work history due to company layoffs at my previous employer, where I was a skilled Cook. While this period was unplanned and unexpected, I put the time to good use and am ready to get back to the workforce. Documentation and references from my former employers will show the depth of my dedication, reliability and abilities and show that I am an excellent fit for this position.
I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
Sincerely,
Kenya Marshall
Timeline
Medical Office Administrative Assistant
Florida Kidney Physicians
04.2023 - Current
Cook
The Dalmar Hotel, Marriott Tribute
05.2022 - 03.2023
Cook
Holy Cross Hospital
11.2021 - 04.2022
Line Cook
Shooters Waterfront
03.2021 - 10.2021
No Degree -
McFatter Technical College