Kenya Matthews
Memphis,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Open to new ideas, and strengthening my skills. Ready to lead by example, and guide others to have a successful future.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Chick-Fil-A
08.2020 - 10.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Education
Bachelor of Science - Health Sciences
University of Memphis
Memphis, TN12.2026
Skills
- Schedule Coordination
- Operations Management
- Staff Management
- Passion for Customer Satisfaction
- Customer Engagement
- Shift Management
- Conflict Resolution
- Front of House Management
- Calm and Pleasant Demeanor
- Leadership Abilities
- Customer Service
- Adaptable
Write poems
One of my favorite hobbies, are to write poems. Most of my poems are very personal. My poems are representations of many different stages throughout my life. Writing Poetry allows myself to, express my emotions and those who read my poetry can also connect to those emotions displayed in the writing. Poetry can also be seen as a form of therapy, and it could help those dealing with past traumas, and negative experiences. Poetry is considered one of my personal forms of therapy.
Timeline
Restaurant Manager
Chick-Fil-A
08.2020 - 10.2023
Bachelor of Science - Health Sciences
University of Memphis