Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenyatta Washington

Wedgefield,SC

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

8
8
years of professional experience

Work History

Sales Associate

Staples
Sumter, SC
03.2023 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to promote sales and improve inventory visibility.
  • Processed transactions efficiently using POS systems, ensuring accurate financial handling.
  • Collaborated with team members to achieve daily sales targets and optimize store performance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Big Lots
Sumter, SC
06.2018 - 10.2024
  • Conducted stock replenishment activities to ensure availability of popular items on the sales floor.
  • Supported training of new associates in customer service protocols and operational procedures.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Lakewood High School
Sumter, SC

No Degree -

Central Carolina Technical College
Sumter, SC

No Degree -

Coastal Carolina University
Conway, SC

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Timeline

Sales Associate

Staples
03.2023 - Current

Sales Associate

Big Lots
06.2018 - 10.2024

High School Diploma -

Lakewood High School

No Degree -

Central Carolina Technical College

No Degree -

Coastal Carolina University