Summary
Overview
Work History
Education
Skills
References
Timeline
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KENYETTA FEW

Grovetown,Georgia

Summary

Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 25 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

16
16
years of professional experience

Work History

PCT/Office Coordinator

Just Like Family
01.2013 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Enhanced communication within team through regular meetings and detailed reporting.
  • Facilitated positive work environment by addressing employee concerns and providing support when needed.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Patient Care Technician

Augusta university
01.2018 - 10.2021
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Optical Technician/Billing Specialist

Martinez Eye Associates
05.2008 - 06.2017
  • Enhanced patient satisfaction by providing efficient and accurate optical services.
  • Improved workflow efficiency by maintaining and calibrating optical equipment regularly.
  • Assisted optometrists with eye examinations, ensuring accurate results and comfortable experience for patients.
  • Reduced wait times by effectively scheduling appointments and managing patient flow within office.
  • Maintained up-to-date knowledge of industry trends and advancements in optical technology to provide informed recommendations to clients.

Education

MBA - Organizational Management

Ashford University
Chandler, AZ
09.2014

Bachelor of Science - Healthcare Administration

University Of Phoenix
Phoenix, AZ
03.2013

Associate of Applied Science - Medical Assistant

Savannah River College
Martinez, Ga
01.2005

Associate of Applied Science - Medical Billing Specialist

Savannah River College
Augusta, GA
01.2002

High School Diploma -

Lucy Laney High School
Augusta, GA
06.1994

Skills

  • Office Administration
  • Project Coordination
  • Complaint Resolution
  • Appointment Scheduling
  • Claims Processing
  • Insurance Verification
  • Specimen Collection
  • Vital Signs Monitoring
  • HIPAA Compliance
  • Blood Glucose Testing
  • Care Monitoring
  • Patient Positioning
  • Multi-line Phone System
  • ICD-Coding
  • Customer service

References

Available Upon Request

Timeline

Patient Care Technician

Augusta university
01.2018 - 10.2021

PCT/Office Coordinator

Just Like Family
01.2013 - Current

Optical Technician/Billing Specialist

Martinez Eye Associates
05.2008 - 06.2017

MBA - Organizational Management

Ashford University

Bachelor of Science - Healthcare Administration

University Of Phoenix

Associate of Applied Science - Medical Assistant

Savannah River College

Associate of Applied Science - Medical Billing Specialist

Savannah River College

High School Diploma -

Lucy Laney High School

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KENYETTA FEW