Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenyetta Ward

Washington

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

7
7
years of professional experience

Work History

Cashier

Starbucks, Barista
Washington
01.2021 - 06.2022
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.

Assistant Customer Service Manager

7 Eleven Store
Washington
04.2015 - 04.2019
  • Conducted performance reviews for customer service staff.
  • Managed the recruitment process of new customer service personnel.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma -

Dunbar High School
Washington, DC
08-2012

Skills

  • Cash handling
  • Point of sale
  • Transaction processing
  • Customer service

Timeline

Cashier

Starbucks, Barista
01.2021 - 06.2022

Assistant Customer Service Manager

7 Eleven Store
04.2015 - 04.2019

High School Diploma -

Dunbar High School
Kenyetta Ward