Kenyia Rollins
Kansas City,MO
Summary
Efficient Billing Specialist offering 11 year's of experience in accounts receivable, medical receptionist functions. Excellent knowledge of collections and claims procedures with strong communications skills utilized in resolving billing queries. Skilled in accurately preparing monthly reports within deadlines.
Overview
12
12
years of professional experience
Work History
Patient Account Specialist
Assist RX
09.2024 - Current
- Contacting insurer, verify and conduct benefit investigation.
- Patient registration, enter patient data into the system.
- Assist new initiatives, special projects,
- Cross training assist functional teams.
- Provide healthcare provider and/or patient of patients’ benefits.
- Identifying patient access barriers and seeking resources to overcome barriers. leading and participating in pilots,
Billing Specialist
Children’s Home Health care
05.2021 - 09.2024
- Duties:
- Ensure efficient billing operations. Handling invoices, payments and financial records.
- Post payments and analyze charge backs. Independently research and resolve billing variances to maintain system accuracy and currency.
- Filing reconsiderations, appeals with Insurance and state.
- Providing needed medical documentations to insure maximum reimbursements
- Processing incoming, outgoing fax and emails
- Prepare departments monthly financial report
Lead Medical Receptionist, Referral coordinator
Encompass Medial Group
07.2018 - 03.2021
- Duties:
- Answer and operate multiple phone lines
- Insurance verifications
- Ensure complete and accurate patient registration
- Maintain incoming, out going faxes and phone calls
- Schedule appropriate exams in a timely manner
- Train incoming staff on office policy and procedures of office work flow
- Building medical referral orders for exams and radiology scans
- Demonstrate excellent and appropriate patient relationship skills on the phone and in-person
- Provide specific medical documentation to ensure maximum reimbursements
- Obtain medical authorizations for referrals to other physicians, diagnostic testing procedures
Office mgr/Medical receptions
Dr. Bertram Caruthers Dermatologist
10.2013 - 06.2018
- Duties:
- Patient registration
- Scheduling and appointment
- Maintain incoming and outgoing calls, prescriptions to and from pharmacies
- Maintain office schedule meetings and services with pharmaceutical agents, staff
- Conduct presentations concerning specific insurance changes in policies and with Insurance institutions
- Maintain office medical records
- Process medical claims, Process office deposits, patients co-pays
Education
Associate of Arts - Medical Bill And Coding
Everset College
Kansas City, MO10-2014
Skills
- Patient care
- Team collaboration
- HIPAA compliance
- Verbal and written communication
Timeline
Patient Account Specialist
Assist RX
09.2024 - Current
Billing Specialist
Children’s Home Health care
05.2021 - 09.2024
Lead Medical Receptionist, Referral coordinator
Encompass Medial Group
07.2018 - 03.2021
Office mgr/Medical receptions
Dr. Bertram Caruthers Dermatologist
10.2013 - 06.2018
Associate of Arts - Medical Bill And Coding
Everset College