Kenyon Brown
Hotel Front desk Clerk
Cordova,TN
Summary
Provides dynamic service to customers and visitors. Planning outings for guests, providing needed resources, and making visits enjoyable are all skills she possesses. Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses. This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning. Changeable and capable of performing well under pressure. Experienced hospitality professional capable of balancing guest needs with business objectives.
Overview
16
16
years of professional experience
Work History
Front Desk Clerk
Best Western Airport Inn & Suites/ Comfort Inn
North Charleston, SC
04.2019 - Current
- I am the acting manager on duty of my shift which I delegate instructions to the house keeping executive and her staff as directed also oversaw all front desk operations of a administrational nature where I can be called to assist up to 74 guest if not more at a time.
- I check guest in and out of the hotel and ensure sensitive reservation and email are collected for my guest during the check-in and check-out process.
- I give advice to guest on points of interest in our city and see to our guest hospitality needs.
Assistant Manager
LensCrafters
North Charleston, SC, US
01.2015 - 04.2019
- Exceeded sales targets and surpassed business objectives by motivating employees and training on promoting targeted products.
- Worked with the team to improve efficiency on various projects.
- Provided weekly work schedules to employees to accommodate business demands and vacation request.
- At times I was tasked with office administration payroll.
- Communicated with managers from other departments to maintain transparency.
General Manager Assistant
Celebrity Styles
North Charleston, SC, US
04.2010 - 04.2015
- Providing clerical support for a crew on 10 employees by copying, faxing, and filling documents.
- In charge of shipping and receiving and storing large quantities of stock.
- Handled customer inquiries by phone, email, and in person.
- Wrote professional memos, letters, and marketing copy to support business objectives and growth.
- Assisted reception by taking phone messages and relaying them to the appropriate parties.
- Annual reports on sales.
- I'm in charge of customer service and inventory management.
- Awarded 'Employee of the Month' for delivering outstanding administrative support.
- Supervised team of 20 staff members.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of reports.
- Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Education
Associate of Applied Science - Business Administration
Miller-Motte College
Charleston, SC01-2013
High School - undefined
R.B. Stall High School
North Charleston, SC01-1995
Skills
- Data entry
- Schedule management
- Event planning
- Changeable
- Capable of performing well under pressure
- Experienced hospitality professional
- Delivering files
- Critical thinker
- Deadline driven
- Appointment setting
- Documents filing
- Report analysis
- Project organization
- Filing assistance
- Sorting packages
- Quality assurance
- Regulatory compliance
- Bookkeeping
- Problem-solving skills
Accomplishments
- Awarded 'Employee of the Month' for delivering outstanding administrative support.
- Supervised a team of 20 staff members.
- Streamlined workflow by consolidating lengthy processes and redundant documentation.
Technology Proficient
Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Timeline
Front Desk Clerk
Best Western Airport Inn & Suites/ Comfort Inn
04.2019 - Current
Assistant Manager
LensCrafters
01.2015 - 04.2019
General Manager Assistant
Celebrity Styles
04.2010 - 04.2015
High School - undefined
R.B. Stall High School
Associate of Applied Science - Business Administration
Miller-Motte College