Summary
Work History
Education
Skills
Timeline
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McKenna Murray

Cedar Rapids

Summary

At Pure Barre, I excelled as a Front Desk Receptionist, enhancing customer satisfaction through exceptional service and meticulous attention to detail. Leveraging skills in scheduling and customer service, I streamlined appointment processes and fostered a welcoming environment, significantly contributing to a positive work atmosphere and efficient office workflow.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Work History

Front Desk Receptionist

Pure Barre
05.2024 - 09.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

High School Diploma -

Cedar Rapids Prairie
Cedar Rapids, IA
05-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Scheduling
  • Issue handling

Timeline

Front Desk Receptionist

Pure Barre
05.2024 - 09.2024

High School Diploma -

Cedar Rapids Prairie
McKenna Murray