Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenzi Oliver

Bastrop,TX

Summary

CCMA with a background in healthcare, customer service, and radiology knowledge. Three years of experience in the healthcare industry, knowledge in utilizing EHR systems and maintaining patient records while ensuring patient privacy. Also, possess six years of customer service experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Radiology Scheduler

Ascension Seton
Smithville/Bastrop, Texas
01.2023 - Current
  • Uphold HIPPA standards and regulations.
  • Retrieve medical information for patients and provider’s offices.
  • Schedule patients according to imaging orders, using ICD-10 and CPT codes.
  • Provide patients with efficient customer service and strived to meet their needs.
  • Made outgoing and answered incoming calls.
  • Use EHR programs to locate orders and schedule appointments for patient satisfaction.

Receptionist

Toledo Bend Family Medicine
Hemphill, Texas
06.2022 - 12.2022
  • Scheduled appointments for patients.
  • Provided guests with information regarding appointments, updates, rescheduling, and insurance verification/costs.
  • Greeted the patients, determined their reason for visit, and checked patients in quickly and efficiently.
  • Answered a multi-line phone system and transferred calls to appropriate staff members.
  • Verified insurance to ensure the collection of correct payments.
  • Scanned and uploaded medical records and patient information into the appropriate charts and EHR systems.
  • Handled cash during collection of payments.

Assistant Office Manager

Brookshire Brothers
Hemphill, Texas
07.2018 - 06.2022
  • Created and verified cashier tills before and after each shift.
  • Supervised front-end employees to provide excellent customer service.
  • Provided customers with assistance and direction on where to find products within the store.
  • Answered a multi-line phone system and directed calls to appropriate departments.
  • Ran and verified daily reports and filed them accordingly for the corporate office.
  • Handled all cash that came into the store to ensure it was balanced before and after every shift.
  • Assisted in creating schedules for employees through Microsoft Excel then transferred information to Kronos.
  • Assisted as a cashier as needed.
  • Cashed checks, printed money orders, and provided customers with Western Union and ATM services.
  • Created bank deposits and ordered the appropriate change to provide cashiers with the appropriate amount of money for shift.
  • Assisted in the hiring and training process of new employees.
  • Assisted in shift change.
  • Assisted in inventory control.
  • Provided customers with returns.

Education

Diploma - undefined

Hemphill Highschool

Certificate - CCMA

Blinn College
Brenham, TX
01.2025

Skills

  • Customer service
  • Time management
  • Money handling
  • Supervising
  • Radiology Diagnostics
  • Clerical Support
  • POS Systems
  • Able to type up to 85 words per minute

Certification

Certified Clinical Medical Assistant

Timeline

Radiology Scheduler

Ascension Seton
01.2023 - Current

Receptionist

Toledo Bend Family Medicine
06.2022 - 12.2022

Assistant Office Manager

Brookshire Brothers
07.2018 - 06.2022

Diploma - undefined

Hemphill Highschool

Certificate - CCMA

Blinn College
Kenzi Oliver