- Videography and editing.
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate.
- I have a passion for photography and editing photos.
- Creative Writing.
Hi, I’m
Kenzie Carnell
Waxahachie,TX
Summary
Adept at enhancing customer experiences, I excelled as a Front Desk Receptionist at Lakeview Camp and Retreat Center, where my problem-solving skills and attention to detail significantly improved client satisfaction. Leveraging strong verbal communication and sensitive information handling, I contributed to a professional and welcoming environment, showcasing my ability to thrive in team settings and manage tasks efficiently.
Overview
2
years of professional experience
1
Certification
Work History
Lakeview Camp and Retreat Center
Front Desk Receptionist
09.2022 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Nelson University, Waxahachie, TX
Bachelor of Arts
05-2026
University Overview
- Dean's List, Fall 2023
- Honoree of President's Honor List, Spring 2024
- 3.75 GPA
- Elected to Executive Creative Director for Student Congress in 2024
Texas Online Preparatory School, Texas
High School Diploma
05-2023
University Overview
- Dean's List, Spring 2023
- 3.8 GPA
- Honor Roll, Fall 2019 - Spring 2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Telephone etiquette
- Verbal and written communication
- Sensitive information handling
- Effective planning
- Punctual and reliable
Accomplishments
- Finalist for state-wide writing challenge in 2018.
Certification
- Adobe Certified Professional
- Ministry Safe Certified
- Texas Driver's License
Interests
Timeline
Front Desk Receptionist
Lakeview Camp and Retreat Center
09.2022 - Current
- Adobe Certified Professional
- Ministry Safe Certified
- Texas Driver's License
Nelson University
Bachelor of Arts
Texas Online Preparatory School
High School Diploma
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