Kenzie Eggers

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.1
• Worked with POS system to place orders, manage bills, and handle complimentary items.1
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Answered constant flow of customer calls with minimal wait times.
• Updated account information to maintain customer records.

• Appointment Scheduling,
• Conflict Resolution

Written and Verbal Communication Skills

Attention to Detail

Multitasking ability

Familiarity with computer programs

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.

• Maintaining a clean work environment,
• Effective Communication to customers,
• Conflict Resolution,
• Organization Skills,
• Patience with customers
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.