Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kenzie Garber

Spokane

Summary

Dynamic Front Desk Receptionist with proven expertise at Hotbox Farms, excelling in customer service and office organization. Enhanced guest retention through efficient appointment management and a welcoming environment. Skilled in data entry and problem-solving, consistently delivering outstanding first impressions and maintaining confidentiality in all interactions.

Overview

2019
2019
years of professional experience

Work History

Front Desk Receptionist

Hotbox Farms
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Front Desk Receptionist

Jamaica Me TAN
05.2016 - 09.2018
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Yes - General Studies

Eagle High School
Eagle, ID
05.2016

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Determine and willing to learn
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Office organization
  • Initiative-taking
  • Guest relations

Accomplishments

Esthetician's license

Timeline

Front Desk Receptionist

Jamaica Me TAN
05.2016 - 09.2018

Front Desk Receptionist

Hotbox Farms

Yes - General Studies

Eagle High School