Keona Sparkman
Fayetteville,Arkansas
Summary
Motivated internship student working towards an international business degree. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated student with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
Wedington Animal Hospital
10.2023 - Current
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
Server
IHOP
05.2023 - 10.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Crew Member
Chipotle
11.2021 - 11.2022
- Assisted other team members to achieve goals.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Became familiar with products to answer questions and make suggestions.
Front Desk Associate
Massage Envy
08.2020 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Bachelor of Science - International Business
University of Arkansas, Fayetteville
Fayetteville, AR05.2025
Skills
- Excel
- POS Operation
- Customer Service
- Problem Solving
- Communication
- Adaptability
Languages
Japanese
Limited Working
Timeline
Receptionist
Wedington Animal Hospital
10.2023 - Current
Server
IHOP
05.2023 - 10.2023
Crew Member
Chipotle
11.2021 - 11.2022
Front Desk Associate
Massage Envy
08.2020 - 01.2022
Bachelor of Science - International Business
University of Arkansas, Fayetteville
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