Keoni Velasco
Carson City
Summary
Dynamic and results-driven professional with a strong work ethic and proven customer service excellence at Big 5 Sporting Goods. Adept at cash handling and conflict resolution, I thrive in fast-paced environments, consistently enhancing customer experiences and fostering team collaboration to achieve business goals.
Overview
5
5
years of professional experience
Work History
Cashier
Big 5 Sporting Goods
03.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in locating products and provided recommendations based on needs.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring balanced registers at end of shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Team
Sonic DriveIn
Carson City, NV
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Front Team
Office Depot
Carson City, NV
03.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
No Degree -
Western Nevada College
Carson City, NVHigh School Diploma -
Carson High
Carson City, NV06.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Time management skills
- Cash handling
- Customer service excellence
- Team collaboration
- Customer relations
- Written and verbal communication
- Cash register operation
- Conflict resolution
- Refunds and exchanges
Languages
Spanish
Native or Bilingual
Timeline
Front Team
Office Depot
03.2025 - 08.2025
Cashier
Big 5 Sporting Goods
03.2024 - Current
Front Team
Sonic DriveIn
06.2021 - 08.2021
No Degree -
Western Nevada College
High School Diploma -
Carson High