Keosha Scott
Baton Rouge,LA
Summary
Detail-oriented professional with experience in client relations and insurance services. Skilled in providing comprehensive support, processing applications, and maintaining accurate records. Ready to leverage strong communication skills to improve customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Go Auto
Baton Rouge, LA
12.2025 - Current
- Assisted clients in understanding insurance options and coverage specifics.
- Processed policy applications and maintained accurate client records.
- Provided ongoing support to clients regarding claims and policy adjustments.
- Collaborated with team members to enhance customer service efficiency.
- Built strong relationships with clients through consistent communication and excellent customer service.
Warehouse Operator
Medlines
Hammond, LA
04.2022 - 11.2025
- Operated material handling equipment to ensure efficient warehouse operations.
- Conducted inventory counts and maintained accurate stock levels.
- Collaborated with team members to optimize workflow and productivity.
- Implemented safety protocols, reducing workplace incidents and enhancing compliance.
- Achieved targets for order processing, diligently working to meet daily quotas.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Material Handler
Logistics 1
Baton Rouge, LA
07.2018 - 02.2022
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Coordinated incoming and outgoing shipments, ensuring accurate documentation and timely delivery.
- Maintained inventory accuracy through regular cycle counts and data entry into warehouse management system.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
High School Diploma -
Broadmoor High School
Baton Rouge, LA05-2014
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Customer follow-up
- Auto insurance
Certification
Personal Lines License
Timeline
Insurance Agent
Go Auto
12.2025 - Current
Warehouse Operator
Medlines
04.2022 - 11.2025
Material Handler
Logistics 1
07.2018 - 02.2022
High School Diploma -
Broadmoor High School