Kepler Multhaup
1101 River Ridge Parkway
Summary
Dynamic and results-oriented professional with a proven track record at Kohl's, enhancing customer satisfaction and streamlining operations. Excelled in customer service and cash handling, boosting repeat business through exceptional interpersonal skills and financial accuracy. Adept at fostering teamwork and collaboration, consistently contributing to improved store performance and customer loyalty.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Kohl's
05.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Meat Wrapper
Brookshire Grocery
05.2023 - 08.2023
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Protected consumers by consistently following food handling and safety guidelines.
- Replenished cases through shifts to maintain consistent sales.
- Kept shelves and display cases organized, products fronted and expired items removed.
- Upheld department presentation standards with regular cleaning.
- Minimized spoilage by using first-in-first-out stock management processes.
Maintenance Assistant
Van Independent School District
05.2021 - 07.2021
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Demonstrated adaptability by cross-training in various maintenance roles, optimizing team efficiency during peak workloads.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX05-2027
High School Diploma -
Van High School
Van, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Excellent people skills
- Cash handling
- Flexible schedule
Timeline
Sales Associate
Kohl's
05.2024 - 08.2024
Meat Wrapper
Brookshire Grocery
05.2023 - 08.2023
Maintenance Assistant
Van Independent School District
05.2021 - 07.2021
Bachelor of Arts - Psychology
Texas State University
High School Diploma -
Van High School
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