Kera Gordon
Wesley Chapel,FL
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Main Event Sports Bar & Grill. Expert in customer service and strong multitasking, I enhanced guest satisfaction by efficiently managing waitlists and promptly greeting arrivals. Committed to cleanliness and hygiene, I thrive in high-pressure environments while maintaining a welcoming atmosphere.
Offering warm and approachable demeanor, eager to learn and grow in dynamic restaurant environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Main Event Sports Bar & Grill
Lutz, Florida
01.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
General Studies
Wiregrass Ranch
Wesley Chapel, FL05.2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
Timeline
Restaurant Hostess
Main Event Sports Bar & Grill
01.2024 - Current
General Studies
Wiregrass Ranch