Keramie Nelms
Southaven,MS
Summary
To obtain a position with a growing company that will allow me to utilize my drive and innovative abilities for advancement.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walmart
Memphis, TN
06.2023 - Current
- Successfully managed the inventory of over 10,000 medications, reducing stock discrepancies by 30% and ensuring 99% accuracy in medication dispensing
- Streamlined the prescription filling process, resulting in a 25% increase in efficiency and enabling the pharmacy to fill an additional 100 prescriptions daily
- Implemented a new patient counseling program, leading to a 40% increase in patient satisfaction scores and improving medication adherence rates by 15%
Medical Assistant
Carpenter Primary Healthcare
Memphis, TN
01.2023 - 05.2023
- Served as a patient advocate during patient examine and treatment
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height. Scheduled patients for outpatient and inpatient procedures.
- Showed patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician
- Recorded patients’ medical history, medications, allergies, vital statistics and information such as test results in medical records
- Ensured proper consent forms are obtained prior to preparing a patient for treatment
- Prepared and administered medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and nothing expiration date
- Collected blood, tissued or other laboratory specimens, log the specimens, and prepare them for testing
Pharmacy Technician
Walgreens
Memphis, TN
10.2022 - 03.2023
- Successfully completed 120 hours of on-the-job training, gaining processing insurance claims, and maintaining inventory
- Streamlined the medication storage system, resulting in a 20% reduction in the time spent locating medications and a 15% decrease in errors related to drug dispensing
- Assisted in implementing a new pharmacy software system, which improved overall efficiency by 25% and increased customer satisfaction by 10%
Medical Assistant
Vascular Institute
Memphis, TN
12.2021 - 04.2022
- Front Desk Medical Administrative Assistant Schedule appointments and set up referrals with other providers
- Created and maintained patient electronic medical records
- Compiled and forwarded patient information to insurance companies, laboratories as well as other providers
- Responsible for a refill of prescriptions including verification, authorizations and forwarding Rx to appropriate pharmacy
- Acquired and evaluated customer credit reports for the approval process
Patient Care Assistant
Batist Desoto Hospital
Southaven, MS
10.2020 - 04.2021
- Assist patients with activities of daily living like shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Efficient in EKG and Telemetry placement
- Promotes patients’ comfort by quickly responding to calls and handling diverse needs
- Looked for physical, emotional and symptomatic changes in patient condition and communicate it to the correct chain of command
- Conducts routine checks on patient vitals, blood pressure, blood sugar and heartrate monitoring
- Played games with patients to boost mood, improve memory and provide light entertainment
- Implemented creative activities to emotionally support patients throughout medical treatment
- Supported unit efficiency by maintaining current and accurate clerical paperwork
Education
Associates - Health Services Administration
Concorde Career College
Southaven, MS04.2018
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Prescription filling
- Insurance verification
- Scheduling procedures
Timeline
Pharmacy Technician
Walmart
06.2023 - Current
Medical Assistant
Carpenter Primary Healthcare
01.2023 - 05.2023
Pharmacy Technician
Walgreens
10.2022 - 03.2023
Medical Assistant
Vascular Institute
12.2021 - 04.2022
Patient Care Assistant
Batist Desoto Hospital
10.2020 - 04.2021
Associates - Health Services Administration
Concorde Career College