Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keren Garcia

Ripley,Mississippi

Summary

Dynamic Sales Associate with proven expertise at Cricket Wireless, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and fostering repeat business through effective communication and problem-solving skills. Successfully minimized wait times during peak hours, ensuring a seamless shopping experience for all clients.

Overview

3
3
years of professional experience

Work History

Sales Associate

Cricket Wireless
Ripley MS
05.2020 - 12.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Sales Associate

Factory Connection
Ripley, MS
05.2020 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Assembly Line

EcoWater Systems
Ripley, MS
02.2019 - 08.2019
  • Executed assembly line operation to remove parts from in-line machines.
  • Implemented improvements in assembly line processes, leading to increased output without sacrificing quality or safety measures.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Assisted management in developing effective training programs for new employees, sharing expertise gained from years of hands-on experience as an Assembly Line Inspector.

Education

Ripley High School
Ripley, MS
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Multi-tasking strength
  • Listening skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Cricket Wireless
05.2020 - 12.2021

Sales Associate

Factory Connection
05.2020 - 12.2021

Assembly Line

EcoWater Systems
02.2019 - 08.2019

Ripley High School