Keri Adolfson
Throop,PA
Summary
Dedicated professional with strong guest service and safety awareness skills. Experienced in creating engaging experiences in high-volume environments, ensuring guest satisfaction while prioritizing safety.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Attractions Cast Member
Walt Disney World Resort
Orlando, Florida
08.2026 - Current
- Delivered exceptional guest service in high-volume, fast-paced attraction environment to enhance guest satisfaction.
- Prioritized guest safety and fostered a welcoming, positive, and engaging atmosphere for all visitors.
- Collaborate with Cast Members to streamline attraction operations and enrich guest experiences.
- Communicate clearly with guests of all ages and backgrounds while addressing questions and individual needs.
Younger Divsion Dance Instructor
The Scranton Cultural Center
Scranton, Pennsylvania
06.2025 - 08.2026
- Created engaging, personalized experiences for young performers by adapting instruction to their needs, abilities, and personalities.
- Led and supervised groups in a fast-paced environment, ensuring safety and organization while fostering a welcoming atmosphere.
- Build positive relationships with students and families through clear communication, patience, and attentive service.
- Collaborated with directors and staff to ensure smooth rehearsals and performances, and enhancing overall experience for participants.
Associate
Bath and Body Works, Limited Brands
Wilkes-Barre, Pennsylvania
06.2022 - 08.2026
- Built positive customer relationships through friendly, attentive, knowledgeable service, enhancing overall customer satisfaction.
- Create personalized shopping experiences by listening to customers’ preferences and helping them find products suited to their individual needs.
- Work collaboratively with the team in a fast-paced environment to support smooth store operations and a welcoming experience for every customer.
- Maintain an organized, inviting sales floor while balancing customer service with daily operational responsibilities.
Lifeguard
The Country Club Of Scranton
Scranton, Pennsylvania
06.2023 - 08.2024
- Ensure the safety and well-being of guests by actively monitoring the pool area and responding to potential hazards.
- Maintained calm and attentiveness to effectively respond to emergencies and unexpected situations, ensuring guest safety.
- Assisted guests by clearly communicating rules, procedures, and safety information to enhance their experience.
- Collaborated with fellow lifeguards and staff to uphold a safe and welcoming environment for all guests.
Education
Bachelor of Arts - Theatre Performance
Wagner College
Staten Island, NY05-2026
Skills
- Attraction management
- Guest engagement
- Customer service
- Guest relations
- Safety awareness
- Emergency response
- Team collaboration
- Performance coordination
- Effective communication
- Exceptional communication
- Relationship building
- Creative problem solving
- Strong problem solving
- Quick decision making
- Self motivation
Certification
- Drivers License- Pennsylvania State Issued
- Lifeguard Certification
- CPR
- First Aid
- AED
Timeline
Attractions Cast Member
Walt Disney World Resort
08.2026 - Current
Younger Divsion Dance Instructor
The Scranton Cultural Center
06.2025 - 08.2026
Lifeguard
The Country Club Of Scranton
06.2023 - 08.2024
Associate
Bath and Body Works, Limited Brands
06.2022 - 08.2026
Bachelor of Arts - Theatre Performance
Wagner College