Keri Cornilles
Nampa,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Reservation Agent
Alaska Airlines
Boise, ID
05.2016 - Current
- Assist guests via phone and chat by providing confirmations, answering questions and offering general information. Deliver exceptional service to every guest through active engagement, effective listening and well-developed interpersonal skills.
- CARE Retreat Facilitator, lead group discussions on how we can best CARE for our guests.
- Floorwalker, assisting new hires, answering their questions, guiding them to find answers, and encouraging them through tough calls. Shared tips and best practices with them to be better agents.
Registrar
Franklin D. Roosevelt Elementary School
Nampa, ID
08.2015 - 05.2016
- Main responsibility was to register the students and maintain their files.
- Manage the front office area including greeting visitors and responding to telephone and in-person request for information.
- Organized events such as orientations or open houses aimed at prospective students.
Librarian
Franklin D. Roosevelt Elementary School
Nampa, ID
08.2013 - 08.2015
- Taught each grade level all aspects of the library. Assisted students in finding books to check out.
- Maintained complete and accurate records of library transactions.
- Managed records for current catalog, audio-visual equipment and available supplies.
- Helped teachers incorporate literacy skills and build love of education in students.
Education
Travel Industry
Associated Schools Inc
Miami Beach, FLHigh School Diploma -
Hilltop Baptist School
Colorado Springs, COSkills
- Attention to Detail
- Task Prioritization
- Problem-Solving
- Active Listening
- Teamwork and Collaboration
Timeline
Reservation Agent
Alaska Airlines
05.2016 - Current
Registrar
Franklin D. Roosevelt Elementary School
08.2015 - 05.2016
Librarian
Franklin D. Roosevelt Elementary School
08.2013 - 08.2015
Travel Industry
Associated Schools Inc
High School Diploma -
Hilltop Baptist School
Similar Profiles
Pablo Enrique Medellin SuarezPablo Enrique Medellin Suarez
Line Maintenance Mechanic at Hawaiian Airlines/Alaska AirlinesLine Maintenance Mechanic at Hawaiian Airlines/Alaska Airlines
Dasuwuan ColemanDasuwuan Coleman
Flight Attendant at Alaska AirlinesFlight Attendant at Alaska Airlines
Angela OrcuttAngela Orcutt
Flight attendant at Alaska AirlinesFlight attendant at Alaska Airlines
Isabel VargasIsabel Vargas
Customer Servivce Agent at Alaska AirlinesCustomer Servivce Agent at Alaska Airlines
Laura LongLaura Long
Assistant Girls Varsity Soccer Coach at Skyview High SchoolAssistant Girls Varsity Soccer Coach at Skyview High School