Keri Pomeroy
Greenfield,WI
Summary
Dynamic Sales Associate with a proven track record at Olsons Outdoor Power Equipment, excelling in customer service and relationship building. Skilled in cash handling and upselling, I consistently enhance customer satisfaction and drive repeat business through exceptional engagement and problem-solving abilities. Reliable and goal-oriented, I thrive in fast-paced environments.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
10
10
years of professional experience
Work History
Sales Associate
Olsons Outdoor Power Equipment
09.2015 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Greenfield High School
Greenfield, WI06-2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- Upselling
- Professional demeanor
- Product promotions
- Point of sale operation
- Sales trends
- New teller training
Timeline
Sales Associate
Olsons Outdoor Power Equipment
09.2015 - 04.2025
High School Diploma -
Greenfield High School
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