Summary
Overview
Work History
Skills
Awards Background
Timeline
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KERI RENCZKOWSKI

Niagara Falls,NY

Summary

To provide excellent customer service while building and maintaining positive client relationships as well as encouraging and managing a great team through trainings, coaching and leading by example.

Overview

24
24
years of professional experience

Work History

Manager

Kate Spade
03.2022 - Current
  • Hiring, recruiting, and training staff
  • Submitting weekly schedules and pay roll
  • Coaching in the moment
  • Conducting yearly employee reviews
  • Assisting in executions of floor sets with my team

Store Manager

Cole Haan
06.2021 - 01.2022
  • Recruitment, hiring and training
  • Leading my team to comfortably attain quarterly bonuses
  • Payroll via Kronos
  • Weekly manager meetings via Microsoft Teams
  • Weekly scheduling through StoreForce.

Assistant Manager

Reeds Jewelers
08.2009 - 08.2020
  • Oversee sales floor
  • Gold buying
  • Open and close the store daily
  • Conference calls and manager meetings
  • Supply ordering
  • Sold Pandora

Assistant Manager

Naturalizer Outlet
11.1999 - 01.2019
  • Open/close store
  • Prepare daily bank deposits and pick-ups
  • Set daily sales goals and challenges for all associates
  • Fulfill home deliveries for online customers
  • Add and submit weekly payroll through ADP.

Skills

  • Team Leadership
  • Verbal and Written Communication
  • Staff Management
  • Business Development
  • GIA Certified

Awards Background

  • Reeds Jewelers, top monthly seller
  • GIA Certified
  • CPR & First Aid Red Cross card holder
  • Over 25 years of retail experience, allowing me to perfect my ability to interact with others

Timeline

Manager

Kate Spade
03.2022 - Current

Store Manager

Cole Haan
06.2021 - 01.2022

Assistant Manager

Reeds Jewelers
08.2009 - 08.2020

Assistant Manager

Naturalizer Outlet
11.1999 - 01.2019

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KERI RENCZKOWSKI