Kermisha Sargusingh
Louisville,United States
Summary
Committed, ambitious, career-focused individual, motivated to obtain an entry-level Information Technology Cybersecurity Specialist position with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Patient Access Representative
Baptist Health Louisville
Louisville, KY
08.2023 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Facilitated communication between patients, staff members, and third party payers.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
Operating Room Assistant
Baptist Health Louisville
Louisville, KY
08.2021 - 08.2023
- Provided patient care before, during and after surgery, including positioning patients on surgical table, prepping them for surgery, cleaning up afterward and transporting to recovery area.
- Assisted with stocking operating rooms with necessary supplies prior to surgeries.
- Followed infection control protocols when handling specimens, linens, instruments and other contaminated materials.
- Transported patients from pre-operative areas to OR suites safely using proper body mechanics techniques.
- Restocked supplies, confirming sufficient inventory levels prior to procedures.
- Transported patients to holding area to prepare for operating procedures.
- Followed standard precautions using personal protective equipment to maintain safe and secure settings.
Patient Care Associate
Norton Audubon Hospital
Louisville, KY
07.2017 - 09.2020
- Provided direct patient care and support services in accordance with established standards and practices.
- Assisted patients with activities of daily living such as bathing, grooming, dressing and toileting.
- Monitored vital signs including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
- Helped maintain a safe environment for the patient by ensuring that all medical equipment is functioning properly and securely stored when not in use.
- Communicated regularly with nursing staff regarding changes in patient condition or needs.
- Answered call lights promptly and responded appropriately to inquiries from both staff members and families of patients.
- Performed basic clerical tasks such as answering phones, filing documents, scheduling appointments or preparing charts.
- Ordered supplies necessary for providing quality patient care on an ongoing basis.
Cashier and Bakery Assistant
Plaza Extra East
Christiansted, VI
04.2007 - 06.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Master of Science - Information Technology- Cybersecurity
Purdue University Global
West Lafayette, IN05-2024
Bachelor of Science - Nursing
Interamerican University of Puerto Rico
San Juan 06-2017
High School Diploma -
St. Croix Education Complex High School
USVI06-2006
Skills
- Quality Assurance
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Registration and Admissions
- Financial Procedures Adherence
- HIPAA Compliance
- Work Quality Evaluation
- Flexible Schedule
- Phone and Email Etiquette
- Team Collaboration
- Information Collection
- Medical Terminology
- Problem-Solving Skills
- Data Collection
- Task Prioritization
- Company Policy Adherence
Timeline
Patient Access Representative
Baptist Health Louisville
08.2023 - Current
Operating Room Assistant
Baptist Health Louisville
08.2021 - 08.2023
Patient Care Associate
Norton Audubon Hospital
07.2017 - 09.2020
Cashier and Bakery Assistant
Plaza Extra East
04.2007 - 06.2017
Master of Science - Information Technology- Cybersecurity
Purdue University Global
Bachelor of Science - Nursing
Interamerican University of Puerto Rico
High School Diploma -
St. Croix Education Complex High School
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