Kerosen Riveira
Leesville,SC
Summary
Proven leader and adept problem-solver, I've honed my skills in team leadership and complex problem-solving at Magic Touch Alterations, enhancing customer satisfaction and team performance. Skilled in multitasking and adaptability, my career spans from military precision to retail excellence, always prioritizing high-quality service and efficient project completion.
Overview
5
5
years of professional experience
Work History
Manager
Magic Touch Alterations
09.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Soldier
US Army
04.2019 - Current
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Secured and protected military property, assets, and personnel.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Risk-assessed environments and implemented appropriate security measures.
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Maintained required level of proficiency in use of firearms.
Field Secretary
M & M Drywall and Metal Framing
08.2022 - 08.2023
- Improved communication between field staff and office personnel by efficiently managing project correspondence and documentation.
- Simplified data entry processes for accurate and timely recordkeeping, increasing overall efficiency in the field environment.
- Conducted thorough research on industry trends and best practices to inform decision-making processes within the organization.
- Assisted in the preparation of proposals and bids for new projects, showcasing the company''s expertise in a competitive market space.
Manual Laborer
M & M Drywall and Metal Framing
08.2022 - 08.2023
- Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Achieved accurate results by paying close attention to detail when performing various manual labor tasks.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Enhanced efficiency on job sites by organizing materials and maintaining a clean work area.
- Maintained equipment in optimal condition through regular inspections, cleaning, and repairs when necessary.
- Adapted effectively to changing demands, weather conditions, or unexpected challenges encountered during projects'' execution.
- Observed safety regulations on job sites to minimize accidents.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
Carpenter Laborer
ARRIS
07.2021 - 08.2022
- Safely operated power tools like saws, drills, sanders, routers consistently throughout each project''s life cycle while minimizing waste materials generated during production processes effectively reducing overall expenses incurred during execution phase
- Implemented proper safety procedures during all tasks, including lifting heavy objects and operating power tools, reducing the risk of injury to both self and team members.
- Collaborated with team members to complete complex projects within tight deadlines, demonstrating excellent teamwork skills.
- Planned and laid out work from blueprints, drawings and models.
- Increased project efficiency by accurately measuring, cutting, and assembling materials for various carpentry tasks.
- Showcased problem-solving abilities by quickly identifying and addressing any construction issues, ensuring projects stayed on schedule and met quality standards.
- Improved structural integrity by repairing or replacing damaged wooden components in residential and commercial properties.
- Read and interpreted blueprints to accurately execute specific designs according to client specifications.
Cashier
Walmart
05.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Production Worker
Steven Roberts Original Desserts
03.2021 - 05.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
Diploma -
Fairmont High School
Fairmont, NC06.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Adaptability and Flexibility
- Positive Attitude
- Attention to Detail
- Multitasking
- Problem-Solving
Timeline
Manager
Magic Touch Alterations
09.2023 - Current
Field Secretary
M & M Drywall and Metal Framing
08.2022 - 08.2023
Manual Laborer
M & M Drywall and Metal Framing
08.2022 - 08.2023
Carpenter Laborer
ARRIS
07.2021 - 08.2022
Cashier
Walmart
05.2021 - 07.2021
Production Worker
Steven Roberts Original Desserts
03.2021 - 05.2021
Soldier
US Army
04.2019 - Current
Diploma -
Fairmont High School
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