Kerri Peer
St Louis,MO
Summary
Passionate professional with a strong background in interpersonal communication and relationship building. Experienced in supporting mission-driven organizations through strategic coordination, program management, and stakeholder engagement. Dedicated to fostering collaboration and advancing organizational goals with empathy and precision.
Overview
7
7
years of professional experience
Work History
Core Facility Directors-Administrative Coordinator
Donald Danforth Plant Science Center
St Louis, MO
04.2023 - Current
- Works diligently to streamline scheduling for 5+ Core Facility Directors, ensuring efficient time management and maximizing research productivity.
- Maintains accurate timekeeping records for 50+ lab personnel, ensuring compliance with company policies and timely payroll processing. Processes personnel time sheets, manages time off requests and time card changes using Paycom software.
- Processes and reconciles corporate credit card statements and expense reports for 10 personnel members, ensuring accuracy and adherence to company financial policies.
- Coordinates lab meetings for supported PIs. This can include developing agendas, scheduling speakers (both internal and external), and utilizing Slack functionalities and Zoom host functionalities.
- Regularly maintains and updates PI Lab pages on Danforth's website.
- Researches and coordinates international and domestic travel arrangements for PIs, potential employees, and seminar speakers (including conference registrations and visa processes).
- Admin & Program Coordination of Danforth's REU Program & Pivot to Plants Program (application processing, selection process, housing, payroll, etc.)
- Plans event logistics and organizes scientific meetings, conferences and seminars (including schedules, meals, and transportation) and other special projects.
- Assists labs in monitoring job openings, screening resumes, and coordinating applicant interviews. Maintains meticulous records of the recruitment process and ensures timely communication with all candidates.
- Processes and maintains accurate personnel paperwork, including new hire onboarding forms, termination notices, employee change of status requests, and labor allocation documents. Ensures adherence to company HR policies and regulations.
Project Manager-Mentoring Operations
Big Brothers Big Sisters of Eastern Missouri, BBBSEMO
St Louis, MO
02.2020 - 07.2022
- Supervised, trained, and assisted in hiring enrollment team staff.
- Managed a small team of employees to ensure successful client partnerships.
- Helped design and and implement a Virtual Matching process to allow clients and internal matches to be made safely during the pandemic and ensure continued success throughout the matched relationship.
- Forecasted, scheduled and monitored project timelines and personnel performance.
- Modified project plans when needed to better align with organizational objectives.
- Wrote, implemented and enforced volunteer program policies, procedures and standards.
-Overlapped responsibilities of “Customer Relations Specialist” as outlined below.
Customer Relations Specialist
Big Brothers Big Sisters of Eastern Missouri
St. Louis, MO
03.2018 - 02.2020
- Contribute to Agency target of 575 new volunteer "Bigs" being matched with "Littles” each year
- Match children and volunteer mentors based on personalities, geographical distance, need level, and interests
- Schedule and facilitate mentor match introduction meetings, manage an average of 35 meetings a month, and maintain a minimum of 105 contacts per month between parents, children, and volunteers
- Aid in efficient enrollment processing of volunteers through management of operations including references, collateral, and background checks
- Troubleshoot internal technical issues within our data tracking and matching platforms to ensure a seamless matching process between volunteers and clients
- Supervise and actively manage our Enrollment interns- including recruiting and making final round hiring decisions
- Helped restructure match introduction meetings for 2018-19
- Received agency wide “Living the Culture” award in January 2019
- Played a part in BBBSEMO winning national “Agency of the Year” award.
Project Quotations-Client Services
Holt Electrical Supplies
St Louis, MO
07.2022 - 04.2023
- Crosschecks and meticulously enters orders for lighting supplies and controls for our customers.
- Communicates effectively with the Sales team and CEO to effectively provide our customers with accurate intel regarding their orders of electrical supplies i.e. lead times, tracking updates, any issues with the supply chain, etc.
- Maintains knowledge of company products and services to promptly resolve complaints and concerns.
- Remains highly organized and detail-oriented while working on several cases simultaneously.
- Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Arts - Communication
Fontbonne University
St Louis, MO05.2017
Skills
- Microsoft Office Suite Expert
- Google Suite Expert
- Project Management
- Process Improvement
- Adaptability
- Problem-Solving
- Scheduling and Coordinating
- Teamwork and Collaboration
- Verbal and Written Communication
- Managing Operations and Efficiency
- Program Coordination
- Attention to Detail
- Workload Prioritization
- Customer Relationship Management
Volunteer Work
Annie's Hope- Family Grief Support Group Facilitator
- January 2020-Present
Big Brothers Big Sisters- Big Sister
- April 2019- November 2023
Peace Corps- TEFL RED Volunteer
- Zambia, Africa
- June 2017-September 2017
Accomplishments
- Received “Living the Culture” Award at BBBSEMO January 2019.
- Recognized for receiving “Agency of the Year” Award June 2020 while at BBBSEMO.
Timeline
Core Facility Directors-Administrative Coordinator
Donald Danforth Plant Science Center
04.2023 - Current
Project Quotations-Client Services
Holt Electrical Supplies
07.2022 - 04.2023
Project Manager-Mentoring Operations
Big Brothers Big Sisters of Eastern Missouri, BBBSEMO
02.2020 - 07.2022
Customer Relations Specialist
Big Brothers Big Sisters of Eastern Missouri
03.2018 - 02.2020
Bachelor of Arts - Communication
Fontbonne University