Kerrida Wright
Bridgeport
Summary
Dynamic medical secretary with established expertise at Greenwich Fertility, orchestrating authorization coordination and benefits counseling.
Overview
11
11
years of professional experience
Work History
Medical Secretary
Greenwich Fertility
05.2022 - Current
- Coordinated patient authorization workflows to enhance clinical scheduling efficiency.
- Served as communication hub among patients, providers, insurers, and care teams.
- Tracked and managed daily authorization logs for seamless workflow completion.
- Prepared and submitted detailed appeals for denied insurance claims.
- Verified insurance eligibility and provided benefits counseling to patients.
- Collected and posted self-pay fees; reconciled and adjusted insurance payments.
- Ensured accuracy of CPT codes and documentation for clinical procedures.
- Supported operational improvements through administrative coordination projects.
Senior Case Manager / Program Coordinator
Jericho Project
09.2018 - 05.2022
- Coordinated client services, appointments, and case documentation.
- Managed client accounts and high-volume data across multiple platforms.
- Prepared reports, spreadsheets, and dashboards to support leadership decisions.
- Verified insurance eligibility and supported billing coordination.
- Managed office operations, inventory, and workflow processes.
- Collaborated with multidisciplinary teams to support program needs.
Program Aide
Bowery Residents’ Committee
01.2015 - 09.2018
- Coordinated services and resources for up to 200 residents in a M.I.C.A. program.
- Conducted orientations, assessments, and ADL skill training.
- Maintained documentation, incident reports, and compliance records.
- Supervised interns and supported daily workflow operations.
- Managed program inventory and completed accurate data entry in CARES and AWARDS.
Education
Bachelor of Science (BS) - Social Work
Medgar Evers College
Brooklyn, NY06.2014
Skills
- Authorization and insurance coordination
- Scheduling and calendar management
- Benefits counseling and patient support
- Multidisciplinary team collaboration
- Accounts receivable management
- Data reporting and tracking
- Process improvement and operational efficiency
- Medical documentation
Core Coordinator Skills
- Authorization & Insurance Coordination
- Scheduling & Calendar Management
- Benefits Counseling & Patient Support
- Multidisciplinary Team Support
- Posting & Accounts Receivable
- Reporting and Data Tracking
- Process Improvement & Operational Efficiency
- Medical Documentation
Timeline
Medical Secretary
Greenwich Fertility
05.2022 - Current
Senior Case Manager / Program Coordinator
Jericho Project
09.2018 - 05.2022
Program Aide
Bowery Residents’ Committee
01.2015 - 09.2018
Bachelor of Science (BS) - Social Work
Medgar Evers College