KerrieGaye Cowan
Palm Bay,FL
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
3
3
years of professional experience
Work History
Cashier
Piggly Wiggly Supermarket
05.2023 - 02.2024
- Scan and bag items
- Provide friendly customer service
- Collect cash, checks, and credit card payments from customers
- Maintain a safe and clean working environment
- Process exchanges and return transactions
- Answer customer’s questions and politely handle complaints
- Balance cash drawers by counting down cash drawers at end of cashier’s shifts
- Answering telephone and transferring calls as needed
Home Health Aide
Grace Hill Nursing Home
01.2021 - 12.2022
- Maintained a clean and safe home environment for patients, reducing the risk of infections or accidents.
- Enhanced patient recovery by assisting with daily living activities such as bathing, dressing, and grooming.
- Accompanied patients during recreational activities or therapy sessions for support and encouragement towards a healthier lifestyle.
- Implement care for elderly patients and maintain confidentiality standards.
- Provide mobility assistance to help patients maintain independence.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored changes in clients' conditions to report concerns to supervisor.
Education
Associate of Arts - General Studies
Eastern Florida State College
Melbourne, FL01.2026
Skills
- Customer Service
- Problem Solving
- Detail-oriented
- Mathematical Reasoning
- Work Ethic and Integrity
- Time management skills
- Patient Care
- Reliability and punctuality
Timeline
Cashier
Piggly Wiggly Supermarket
05.2023 - 02.2024
Home Health Aide
Grace Hill Nursing Home
01.2021 - 12.2022
Associate of Arts - General Studies
Eastern Florida State College
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