Operations and accounting professional supporting payroll, receivables, reporting, documentation, and workflow coordination. Known for reviewing records for accuracy, resolving discrepancies, maintaining audit-ready files, and keeping multiple priorities on track through clear follow-through and organized communication.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Project Manager / Accounting & Operations
Guest Roofing, Inc.
Waco, TX
01.2025 - Current
Coordinated administrative, accounting, payroll, financial, and project operations, effectively managing multiple priorities and stakeholder needs to ensure smooth operations.
Monitor workflow status, outstanding items, project requirements, financial activity, and operational deadlines to help ensure work progresses accurately and on schedule.
Prepare and review payroll summaries, accounting schedules, financial reports, budgets, and Excel workbooks used for management review, planning, and compliance support.
Review payroll, financial, project, vendor, employee, and supporting documentation for accuracy, completeness, consistency, and compliance with established procedures.
Identify discrepancies, missing information, and processing issues; research causes, communicate required corrections, and follow items through resolution.
Maintain organized payroll, employee, project, and accounting records that support reporting, continuity of operations, financial review, and audit readiness.
Developed and improved procedures, workflows, checklists, and administrative controls, guiding employees on documentation requirements and established processes to enhance operational efficiency.
Coordinate with leadership, employees, customers, vendors, insurers, accountants, attorneys, and other external partners to resolve operational matters and obtain required information.
Accounts Receivable Specialist
Rodriguez Engineering Laboratories LLC
Austin, TX
12.2019 - 11.2024
Managed invoicing, collections, cash application, and account reconciliations for multiple projects, ensuring timely and accurate financial processes.
Reviewed billing and financial documentation for accuracy and completeness; researched ledger discrepancies and corrected account variances to support timely submissions.
Coordinated with project managers, accounting personnel, clients, and internal departments to resolve billing, payment, contract, and documentation issues.
Streamlined accounts receivable workflow and enhanced documentation consistency, contributing to effective cash-flow tracking while safeguarding confidential client and financial information.
Supported government and other regulated client work requiring careful attention to contracts, documentation, fiscal requirements, deadlines, renewals, amendments, and billing procedures.
Prepared management reports and maintained organized financial and project documentation supporting accurate balances, forecasting, reconciliation, and timely decision-making.
Office / Business Manager
R & B Enterprises, Inc.
Austin, TX
06.2000 - 11.2019
Oversaw accounts payable, accounts receivable, payroll, general ledger activity, bank reconciliations, budgeting, financial reporting, expense tracking, and related accounting functions.
Coordinated daily administrative and business operations, aligning efforts of employees, customers, vendors, and financial processes to support operational priorities.
Ensured accuracy and organization of employee, vendor, customer, payroll, financial, and operational records while upholding confidentiality and meeting deadlines.
Developed and implemented procedures, workflows, documentation practices, and internal controls that improved consistency, efficiency, training, and follow-through.
Trained and supported employees on company procedures, documentation requirements, administrative systems, customer-service expectations, and routine business processes.
Researched discrepancies and operational problems, determined appropriate next steps, and coordinated solutions with employees, vendors, customers, management, and external professionals.
Resolved routine operational issues for staff and management, escalating significant matters when appropriate.
Education
Bachelor's Degree - Business Management
The University of Texas At Arlington
Arlington, TX
07-2027
Skills
Program Operations Coordination Compliance & Quality Assurance Documentation Review Records Management Reporting & Data Analysis Workflow Management Operational Problem Solving Corrective Action Follow-Through Process Improvement Staff Training & Technical Support Budget & Expenditure Monitoring Audit Readiness Cross-Functional Collaboration Confidential Records Microsoft Excel QuickBooks
Microsoft Excel Microsoft Word Microsoft Outlook Microsoft Office QuickBooks Accounting Systems Electronic Recordkeeping Financial Reporting Payroll Processing General Ledger Reconciliation Bank Reconciliation Accounts Payable Accounts Receivable Budget Preparation Account Analysis Internal Controls Audit Support Procedure Development Workflow Tracking Documentation Review
Personal Information
Title: PROGRAM OPERATIONS | COMPLIANCE | REPORTING | PROCESS IMPROVEMENT
OPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro TelecommunicationsOPERATIONS MANAGER; TRAINING AND DEVELOPMENT DIRECTOR; HUMAN RESOURCES; SUPERVISOR; AGENT (All Remote Positions) at HomePro Telecommunications