Kerry McCue
West Bend
Summary
Organized Community Relations Manager experienced in cultivating relationships with key stakeholders and enhancing organizational reputation. Achieved effective community engagement through strategic program development, public speaking, and crisis management. Focused on delivering impactful corporate social responsibility initiatives and fostering collaborative efforts to influence positive community change.
Overview
28
28
years of professional experience
Work History
Community Relations Manager
Village Pointe Commons
Grafton
01.2024 - Current
- Coordinated events that fostered relationships between residents and local organizations.
- Managed communication strategies to promote Village Pointe Commons' services and initiatives.
- Developed community outreach programs to enhance resident engagement and participation.
- Facilitated partnerships with local businesses to support community activities and resources.
Life Enrichment Assistant
Village Pointe Commons
Grafton
08.2022 - 01.2023
- Facilitated engaging activities for residents to promote social interaction.
- Assisted in planning and organizing community events and outings.
- Provided support to residents in daily living activities and personal care.
Customer Service Representative
Johnson’s Gardens
Cedarburg
06.2021 - 10.2022
- Assisted customers with plant selections and gardening advice.
- Handled customer inquiries through phone and email communication.
- Processed customer orders and managed billing transactions efficiently.
Appointment Sceduler
Wisconsin Lutheran and Family Services
Menomonee Falls
01.2019 - 03.2020
- Scheduled appointments for clients, ensuring efficient use of resources.
- Coordinated with various departments to confirm availability and services.
- Managed client communication through phone calls and emails effectively.
Concierge
Jackson Crossings Retirement Community
Jackson
01.2015 - 01.2017
- Planned and executed activities for residents.
- Managed transportation services for residents’ outside activities and appointments.
- Acted as a liaison for residents.
- Answered multi-lined phone system.
Stay at Home Mom
01.2000 - 01.2015
- Various part-time work in retail, data entry and customer service
Executive Assistant
Sprint
Milwaukee
01.2000 - 01.2002
- Scheduled appointments for sales team of five sales associates.
- Responsible for weekly reports and maintaining communication with entire office.
Program and Events Director
Commercial Association of Realtors
Milwaukee
01.1999 - 01.2000
- Coordinated seminars, monthly meetings, and educational sessions to foster professional development.
- Executed strategic initiatives and managed events for five real estate organizations affiliated with Commercial Association of Realtors, enhancing collaboration and networking opportunities.
Education
Marketing and Communications
Milwaukee Area Technical College
Milwaukee, WisconsinSkills
- Community outreach
- Stakeholder engagement
- Partner engagement
- Partnership development
- Event coordination
- Communication strategies
- Communication strategy
- Resident engagement
Timeline
Community Relations Manager
Village Pointe Commons
01.2024 - Current
Life Enrichment Assistant
Village Pointe Commons
08.2022 - 01.2023
Customer Service Representative
Johnson’s Gardens
06.2021 - 10.2022
Appointment Sceduler
Wisconsin Lutheran and Family Services
01.2019 - 03.2020
Concierge
Jackson Crossings Retirement Community
01.2015 - 01.2017
Stay at Home Mom
01.2000 - 01.2015
Executive Assistant
Sprint
01.2000 - 01.2002
Program and Events Director
Commercial Association of Realtors
01.1999 - 01.2000
Marketing and Communications
Milwaukee Area Technical College