Kerryann Guthrie
Freeport,FL
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Seasoned Server Shift Leader displays expert knowledge in serving, customer service and shift operation. Consistently adheres to food quality, appearance, and presentation requirements. Demonstrates good listening skills and excellent follow-through on task management and teamwork.
Overview
5
5
years of professional experience
Work History
Server/Assistant Manager
Crackings
Freeport, FL
05.2020 - Current
- Distributed food to service staff for prompt delivery to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained thorough knowledge of menu to describe dining options.
- Coordinated with kitchen staff to ensure timely delivery of orders to customers' tables.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
GED -
South Ridge
Miami Florida 08-2019
Skills
- Staff training and development
- Food safety compliance
- Table management
- Sanitation standards
- Upselling strategies
Timeline
Server/Assistant Manager
Crackings
05.2020 - Current
GED -
South Ridge