Detail-oriented Office Manager with expertise in administrative operations and customer service. Experienced in staff management, document processing, and event coordination. Resolves inquiries efficiently while fostering an organized work environment. Committed to enhancing customer experiences through effective multitasking and time management.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Torex LLC
Meriden, CT
05.2023 - Current
Answered phone calls, responded to emails, routed mail, and coordinated courier services to ensure efficient communication and workflow.
Maintained filling system for records, correspondence and other documents
Managed inventory of office supplies to ensure availability for daily operations.
Processed monthly AIA pay applications to facilitate timely contractor payments.
Conducted monthly AIA reconciliation to verify financial accuracy and compliance.
Notarize document as needed
Prepared waiver lien releases to protect company interests in construction projects.
Ran errands including bank deposits and mailing checks to subcontractors and construction material companies to support timely project operations.
Waitstaff/Lead
Masonicare
Wallingford, CT
09.2025 - 07.2026
Train new waitstaff
Trained new waitstaff to ensure quality service and adherence to facility standards
Managed hosting duties at the bar, ensuring guests were seated promptly.
Took orders in dining room, providing attentive service to enhance resident dining experience
Delivered orders to residents, ensuring timely and accurate service to meet individual needs
Provided support and guidance to colleagues to maintain a collaborative work environment.
Office Manager
Georgia Eye-Physicians & Surgeons
Duluth, GA
07.2014 - 04.2023
Supervised staff members, organized schedules and delegated tasks.
Ordered supplies and equipment, ensuring adequate inventory levels for smooth office operations.
Resolved customer inquiries promptly, fostering positive relationships with patients.
Maintained a filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Processed payroll accurately, ensuring timely payments for all employees.
Provided training to new hires on office policies and procedures.
Organized company events including holiday parties, team building activities.
Ensure compliance with applicable laws regarding employment practices.
Executed errands for the office including bank deposits and mail delivery. such as Bank Deposits, mail, etc.
Assistant Manager
Walmart Vision Center
Loganville, GA
06.2001 - 07.2014
Supervised staff, organized schedules, and delegated tasks to ensure efficient operations.
Ordered supplies and equipment to sustain optimal inventory levels and support daily functions.
Resolved customer inquiries promptly while fostering positive relationships with patients.
Ordered supplies and equipment to maintain adequate inventory levels.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Ensure compliance with applicable laws regarding employment practices.
Optical Manager
Walmart
Loganville, GA
06.2000 - 07.2014
Supervised staff, organized schedules, and delegated tasks to ensure smooth office operations.
Provided training to new hires on office policies and procedures.
Ensure compliance with applicable laws regarding employment practices.
Developed Excel spreadsheets to track vacation requests and sick days for efficient staff management.
Managing office supplies.
Coordinated company events such as holiday parties and team-building activities to enhance team cohesion.
Education
Medical Assistant Program - Interpreter English/Spanish
Miami Dade Community College
Miami, FL
Skills
Customer Relations
Billing
Document notarization
Administrative Support
Inventory control
Office administration
Supply Management
Payroll processing
Order accuracy
Teamwork
Continuous improvement
Staff hiring
Drive for continuous growth
Food safety practices
Problem solving
Timeline
Waitstaff/Lead
Masonicare
09.2025 - 07.2026
Administrative Assistant
Torex LLC
05.2023 - Current
Office Manager
Georgia Eye-Physicians & Surgeons
07.2014 - 04.2023
Assistant Manager
Walmart Vision Center
06.2001 - 07.2014
Optical Manager
Walmart
06.2000 - 07.2014
Medical Assistant Program - Interpreter English/Spanish