KeRynz-Michai Williams
Royal Farms, Two Farms
Capitol Heights,Maryland
2
years of professional experience
Dependable team player with a background in customer service, cash handling, and store operations. Known for quick problem resolution, strong communication, and attention to detail. Ready to support a safe, efficient, and positive customer experience.
Work History
Customer Service Associate
1 Year 5 Months- Delivered prompt customer assistance while resolving questions at register and sales floor
- Operated POS system accurately to process cash, card, and mobile transactions
- Maintained clean, organized checkout and store areas to support pleasant shopping experience
- Stocked merchandise, beverages, and food service items to keep shelves and coolers full
- Balanced cash drawer procedures and handled transactions with accuracy and attention to detail
Lifeguard
2 Months- Monitored aquatic attractions to enforce safety rules and prevent guest accidents.
- Responded quickly to water emergencies using trained rescue and first aid procedures.
- Inspected pool areas and safety equipment for hazards before opening and during shifts.
- Communicated clearly with team members to coordinate coverage and incident response.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Education
Associate of Applied Science - Visual Communication/Graphic Design
Skills
Customer service
Customer support
Problem resolution
Team collaboration
Assertiveness
Timeline
Customer Service Associate
Royal Farms, Two Farms
05.2025 - CurrentRead More
Lifeguard
Six Flags
06.2024 - 08.2024Read More
Prince George's Community College
Associate of Applied Science from Visual Communication/Graphic Design
Read More