Kesha White
Amarillo
Summary
Dynamic professional with a proven track record at Amazon, excelling in customer service and complex problem-solving. Recognized for enhancing customer satisfaction and maintaining production efficiency. Skilled in time management and MS Office, with a commitment to workplace safety and leadership. Adaptable team player, consistently delivering high-quality results.
Overview
6
6
years of professional experience
Work History
Associate
Amazon
10.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service.
- Processed inventory for fast production by other associates.
- Maintained timely pace to finish production.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
House Cleaner
Self Employed Web
07.2019 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Associate
Amazon
06.2023 - 04.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service.
- Processed inventory for fast production by other associates.
- Maintained timely pace to finish production.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Certification - Paralegal Studies
South Plains College
Levelland, TXGED, Dental Assistant - Medical
Gary Job Corps
San Marcos, TXSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Decision-making
- Complex Problem-solving
- Flexible schedule
- New hire training
- MS office
- TDR certified
Timeline
Associate
Amazon
10.2024 - Current
Associate
Amazon
06.2023 - 04.2024
House Cleaner
Self Employed Web
07.2019 - 08.2024
Certification - Paralegal Studies
South Plains College
GED, Dental Assistant - Medical
Gary Job Corps
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