Keshonda Ferguson
Care Advantage
Concord,VA
1
Certification
9
years of professional experience
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Work History
Housekeeper/Laundry/Front Desk Receptionist
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Organized closets with hangers for guests' clothing items.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated daily log book with information about visitors entering the premises.
Caregiver
1 Year 2 Months- Assisted clients with daily living activities to enhance quality of life.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules, ensuring compliance with safety standards.
- Developed personalized care plans in collaboration with clients and families.
Patient Care Associate
2 Months- Assisted patients with activities of daily living such as bathing, grooming, dressing and toileting.
- Helped maintain a safe environment for the patient by ensuring that all medical equipment is functioning properly and securely stored when not in use.
- Prepared meals for patients based on individual dietary requirements.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Provided direct patient care and support services in accordance with established standards and practices.
- Administered medications to patients according to physician orders.
- Maintained accurate records of patient care including treatments, medications administered and other pertinent information.
- Recorded detailed notes about each interaction with a patient in order to provide comprehensive documentation of their stay.
1 Year 8 Months
Stocker
4 Years 1 Month- Stocked shelves with newly arrived products.
- Organized storage areas for efficient use of space.
- Removed outdated products from shelves in accordance with company policy.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stamped price tags on merchandise, referring to official price lists.
Commercial Cleaner
1 Year 3 Months- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Removed trash from bins and disposed of it properly according to regulations.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Checked all areas of the building for signs of pest infestation and took necessary action if any were found.
Education
High School Diploma
Skills
Community activities
Multitasking
Patient care
Medication administration
First aid and safety
Verbal and written communication
Chart updating
HIPAA compliance
Certification
Driver's License
Timeline
Caregiver
Care Advantage
06.2025 - CurrentRead More
Patient Care Associate
Savita
10.2024 - 12.2024Read More
Saber Healthcare
11.2022 - 07.2024Read More
Stocker
Moores Country Store
10.2018 - 11.2022Read More
Commercial Cleaner
Office Pride Commercial Cleaning Services
07.2017 - 10.2018Read More
Appomattox High School
High School Diploma
Read More
Housekeeper/Laundry/Front Desk Receptionist
Read More