Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

KESI SEIDOLLI

Overview

4
4
years of professional experience

Work History

Teller

Santander Consumer USA
Worcester, MA
12.2022 - Current
  • Maintained confidentiality of bank records and client information.
  • Built and maintained client relationships through quality, personalized interactions.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Delivered exceptional service to customers in person or over telephone.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Directed specific questions to appropriate branch personnel.

Team Member

Donkin Donuts
Worcester, MA
09.2022 - Current
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Looked for ways to go above and beyond job requirements.

Accountant

feralb shpk
Korce, Albania
02.2019 - 08.2022
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
  • Monitored balance sheets and income statements to evaluate financial performance.
  • Verified documented and requested disbursements to facilitate payments.
  • Examined financial statements and income statements to review company's financial performance.
  • Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.
  • Tracked employee payroll processes to verify timely reporting and avoid late fees.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Developed and documented business processes and accounting policies to maintain and strengthen internal controls.

Education

MBA - Business Administration

Fan S Noli
Albania
04.2019

BBA - Business Management

Fan S Noli
Albania
10.2017

Skills

  • Excellent Communication Skills
  • Information Processing
  • Account Services
  • Problem-Solving
  • Task Prioritization
  • Honest and Ethical
  • Product and Service Sales
  • Problem Solving
  • Verbal and Written Communication
  • Data Entry

Languages

Spanish
Full Professional
Turkish
Full Professional
Albanian
Native/ Bilingual

Websites

Timeline

Teller

Santander Consumer USA
12.2022 - Current

Team Member

Donkin Donuts
09.2022 - Current

Accountant

feralb shpk
02.2019 - 08.2022

MBA - Business Administration

Fan S Noli

BBA - Business Management

Fan S Noli

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KESI SEIDOLLI