Kesney Obsaint
Lehigh Acres
Summary
Reliable courier and messenger professional known for high productivity levels and efficient task completion. Specialize in time management, route optimization, and logistical planning. Excel in communication, adaptability, and problem-solving to meet deadlines and customer expectations.
Overview
4
4
years of professional experience
Work History
Courier
Leesar
Fort Myers
02.2025 - Current
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
- Interacted professionally with customers, collecting signatures and handling cash or electronic payments when necessary.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Adhered to company policies and procedures, including confidentiality and data protection standards.
- Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Customer Service Supervisor
Ractrac
Naples
01.2021 - 02.2025
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Computed balances, totals or commissions to support accounting team.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Resolved customer complaints or answered customers' questions.
- Delegated work to staff, setting priorities and goals.
- Interviewed, hired and trained staff to meet company objectives.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Education
High School Diploma -
Gulfcoast High School
Naples, FL05-2004
Skills
- Route optimization
- Delivery coordination
- Inventory management
- Record keeping
- Payment processing
- Customer service
Timeline
Courier
Leesar
02.2025 - Current
Customer Service Supervisor
Ractrac
01.2021 - 02.2025
High School Diploma -
Gulfcoast High School
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