Kettchmanuel Aly
Real Estate
Pensacola,FL
Summary
Greetings, with a track record of success in previous roles i am confident that i can bring that same success to your company. Previous employers would say i am flexible and adaptable, able to adjust my approach as needed and willing to learn and improve. I am known to be open to feedback, receptive to new ideas, and always looking for ways to grow and develop both personally and professionally. I look forward to hearing from you soon!
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Leasing Specialist
Campus Realty Advisors
Pensacola, FL
03.2023 - Current
- Collected, completed, and processed lease applications.
- Showed apartments to potential tenants and answered questions regarding community.
- Kept meticulous records of correspondence between management and tenants.
- Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Counseled debtors on payment options and arranged installment agreements.
- Managed 60 leads per day
- Collected, completed, and processed lease applications
- Collected monthly rent payments and other fees, always properly recording, and processing money
Sales Floor Team Member
Ross Dress For Less
Pensacola, FL
07.2022 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Part-Time.
Manager of Operations
Aly's Independent Family Care, Corp
Kissimmee, FL
05.2019 - 08.2022
- Assist residents with transportation to medical appointments, shopping trips, and other outings.
- Keep detailed records of residents' care, including medications, health status, and daily activities.
- Communicate with patients and families, Provide information to patients and their families and address any concerns or questions families may have.
- Collect money from residents for rent and other expenses.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Assist in recruiting, hiring and training of team members.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Financial Representative Intern
Addition Financial Credit Union
Kissimmee, FL
08.2021 - 04.2022
- Assist members with questions regarding our services, process transactions, and open accounts while ensuring we always provide exceptional customer service
- Organize information clearly and in a timely manner.
- Met with customers to assess needs, financial status and eligibility.
- Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
Bachelor's Degree - Accounting
The University of West Florida
Pensacola, FL 06.2022 - Current
High School Diploma -
Poinciana High School
Kissimmee, FL 08.2018 - 05.2022
Skills
Customer Serviceundefined
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
- U.S Citizen
Accomplishments
- Awarded “Employee of the Month” 8 times in my Career.
- Awarded Sunday School teacher of the year.
- Selected as a model for proper employee attire
- Increased revenue for Family owned business through various strategies.
Timeline
Leasing Specialist
Campus Realty Advisors
03.2023 - Current
Sales Floor Team Member
Ross Dress For Less
07.2022 - Current
Bachelor's Degree - Accounting
The University of West Florida
06.2022 - Current
Financial Representative Intern
Addition Financial Credit Union
08.2021 - 04.2022
Manager of Operations
Aly's Independent Family Care, Corp
05.2019 - 08.2022
High School Diploma -
Poinciana High School
08.2018 - 05.2022
Certifications
CPR Certified
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