Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kettelie Petit-Mat

Houston,TX

Summary

Dynamic Sales Associate with a proven track record at Dufry, excelling in customer service and relationship building. Leveraged problem-solving skills to enhance customer retention and satisfaction. Adept at managing cash transactions and maintaining store organization, contributing to a welcoming shopping environment. Committed to driving sales through effective communication and teamwork.

Overview

19
19
years of professional experience

Work History

Sales Associate

Dufry
10.2017 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.

Sales Associate

Paradies Lagardere
03.2006 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.

Education

High School Diploma -

Aldine High School
Houston, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Timeline

Sales Associate

Dufry
10.2017 - Current

Sales Associate

Paradies Lagardere
03.2006 - Current

High School Diploma -

Aldine High School

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Kettelie Petit-Mat