Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kevel Alvarez

Charlotte,NC

Summary

Dynamic sales professional with a proven track record at Oreily's Auto Parts, excelling in client relationship management and strategic planning. Adept at leveraging sales expertise and excellent people skills to drive customer satisfaction and repeat business. Recognized for enhancing store performance through effective team collaboration and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales Associate

Certifit
Charlotte,NC
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Commercial Manger

Oreily's Auto Parts
Charlotte,NC
06.2023 - 03.2025
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
  • Strengthened team and organization by recruiting and hiring Number qualified employees.
  • Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.

Assistant Store Manager

AutoZone
Huntersville, NC
05.2022 - 05.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Car Salesperson

Scott Clark Nissan
Charlotte,NC
10.2021 - 02.2022
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Education

High School Diploma -

West Mecklenburg High School
Charlotte, NC
2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Sales expertise
  • Client service
  • Product sales
  • Relationship building
  • Excellent people skills

Accomplishments

Oreily’s Ranking #2 in Region 22 Top 20 Counter Sales For the month of January 2024

  • Exceeded monthly quota number times.
  • Brought in number new customers.

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Certifit
04.2025 - Current

Commercial Manger

Oreily's Auto Parts
06.2023 - 03.2025

Assistant Store Manager

AutoZone
05.2022 - 05.2023

Car Salesperson

Scott Clark Nissan
10.2021 - 02.2022

High School Diploma -

West Mecklenburg High School
Kevel Alvarez