Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Kevette Brown

Atlanta,GA

Summary

A passionate and service-oriented manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands, while also being a sales expert, organized decision-maker, and strategic planner with top-notch interpersonal and communication skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Bozzuto Management Company
Atlanta, GA
09.2022 - Current
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

SR. Community Manager

LMC/ Quarterra
Seattle/ Atlanta
06.2018 - 09.2022
  • Developed and implemented strategies to increase user engagement across social media platforms.
  • Conducted regular market research to identify industry trends, customer needs, and competitive landscape.
  • Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
  • Created and managed annual operating budget for the department.

Multi Site Property Manager

Greystar Property Management
Seattle , WA
02.2015 - 06.2018
  • Monitored the performance of on-site staff members, including leasing agents, maintenance technicians, and vendors to ensure quality standards were met.
  • Created budgets for each property based on projected expenses and income from rental units.
  • Analyzed market trends to determine the best pricing strategies for vacant units.

Leasing Associate- Leasing Manager

Holland Residential
Everett, WA
06.2011 - 02.2015
  • Managed Leasing and marketing strategy for 528 unit property
  • Upheld 36% monthly closing ratio or higher
  • Creatively shaped property image through marketing sources and social media
  • Supervised leasing staff, set goals, and initiated bonus incentive program to keep team motivated.

Education

Some College (No Degree) - Business Administration and Management

University of Washington
Seattle, WA

Skills

  • Operations Start-Up
  • Staff Development
  • Report Analysis
  • KPI Tracking
  • Interpersonal communication and relationships
  • Budget writing and forecasting
  • Proficient in Microsoft Word, Outlook, and Excel
  • Quality Assurance
  • Performance Improvement

Websites

Accomplishments

  • Top performing property for delinquency, renewals, occupancy 2019- 2021. (LMC)
  • Community of the year 2019. (WMFA- LMC)
  • Nominated for lease up of the year- Emerald Awards 2018’
  • Ranked 10 in the country on ORA 2015

Certification

  • Certified Apartment Manager, CAM- 2019

Timeline

General Manager

Bozzuto Management Company
09.2022 - Current

SR. Community Manager

LMC/ Quarterra
06.2018 - 09.2022

Multi Site Property Manager

Greystar Property Management
02.2015 - 06.2018

Leasing Associate- Leasing Manager

Holland Residential
06.2011 - 02.2015

Some College (No Degree) - Business Administration and Management

University of Washington

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Kevette Brown