Kevie Sipes
Morgantown
Summary
Sales Associate at American Eagle Outfitters, skilled in delivering exceptional customer service and fostering teamwork. Proven ability to enhance checkout efficiency through accurate transaction processing and maintain visual merchandising standards. Strong problem-solving skills complemented by effective time management, ensuring a positive shopping experience for all customers.
Overview
2
2
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
01.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in maintaining product displays, ensuring visual appeal and compliance with company standards.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Conducted inventory checks regularly, identifying discrepancies and maintaining stock levels.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Life Guard /Concessions Worker
City of Grafton
05.2023 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Assisted in training new staff on safety protocols and emergency procedures.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Scheduled reservations for renting of pool and park pavilions
- Worked a register both at the entrance and in the concession stand
- Provided a clean work space and pool area, maintaining the pool area, bathroom, and kitchen.
Education
No Degree - Exercise Physiology
West Virginia University
Morgantown, WV05-2029
High School Diploma -
Grafton High School
Grafton, WV05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
American Eagle Outfitters, Inc
01.2025 - Current
Life Guard /Concessions Worker
City of Grafton
05.2023 - Current
No Degree - Exercise Physiology
West Virginia University
High School Diploma -
Grafton High School
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