Summary
Overview
Work History
Education
Skills
Musician
Timeline
Hi, I’m

Kevin Bouton

Canton,MI
Wanderer, there is no path, the path is made by walking.
Antonio Machado

Summary

What I could bring a company is dependability, a positive energy, and provide a great representation of a brand. Strong in communication and customer service with extensive experience in the hospitality industry and also being in the music industry. I'm confident in those abilities but also flexible to learn other positions.

Overview

9
years of professional experience

Work History

Bahama Breeze

Server
10.2021 - 12.2023

Job overview

  • Lead Shift Captain role
  • Averaged 90% guess satisfaction each night
  • Trained New Hires
  • Served food and beverages promptly with focused attention to customer needs.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Westborn Market

Inventory Control
08.2020 - 08.2021

Job overview

  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Used equipment like forklifts and pallet jacks to move inventory.

Stella's Black Dog Tavern

Server/Host/Busser
05.2015 - 04.2020

Job overview

  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Schoolcraft College
Livonia, MI

Some College (No Degree) from General Studies

Skills

  • Assist Customers
  • Guest Relations Management
  • Food Sales and Promotion
  • Multitasking In High Stress Environments

Musician

Been writing/recording/producing records  for about 9 years and also playing live. Its one of my passions that has helped me extensively with learning how to give great customer service.

Timeline

Server

Bahama Breeze
10.2021 - 12.2023

Inventory Control

Westborn Market
08.2020 - 08.2021

Server/Host/Busser

Stella's Black Dog Tavern
05.2015 - 04.2020

Schoolcraft College

Some College (No Degree) from General Studies

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Kevin Bouton